Rapport means a sympathetic relationship    and mutual trust. Psychologist and human relations experts advocate learning techniques for dev. Rapport. The most popular of these learning is neuro-linguistic programming (NLP) w/c based on the premises that people perceive primarily in one three ways- visually, auditorially, kinesthetically. The primary objective of a guide is to create rapport and harmonious cohesive environment 

Following Types can Help Guides develop Rapport and Maintain Cohesiveness:

1. Be prepared. A guide should have a mastery of his subject. Travelers will respect a guide who knows his subject very well.
2. Adopt an attitude of friendliness and take responsibility for creating and maintaining harmony.
3. Let visitors know that their enjoyment is of primary concern
4. Respect others and be careful, concerned listener. Establishing environment in w/c persons feels free to contribute is more interesting and advantageous to everyone.
5. Give clear instructions. A guide who says “Well be leaving in about ten minutes “guarantees a late departure. A clearer approach is to say “We be departing at eleven sharp. According to my watch is ten forty.
6. Don’t give ultimatums that cannot or will not be enforced. Although leaving a perennially late person may be extremely popular w/ other tour members. It should never be done w/out considerable warning and care.
7. Follow through on promise. It is best to be conservative w/ promises and not to mention places and events that passengers may not be able to see
8. Avoid playing favourites. Threat everyone the same. Since guides like all people have a tendency to interact more w/ those similar interests. Quiet individuals are overlooked.
9. Exemplify the desired behaviour. The guide should possess the traits of a model traveler such as arriving early for every departure, avoiding, gossip, not telling of laughing at insensitive jokes, not talking while others are talking.