1.Questions for w/c a guide does not have an answer. For many guides particularly the new guides, the most feared situation is being ask a question they cannot answer. As every guide eventually learns, there will always be questions that one cannot readily answer.

The appropriate answer to the question that a guide has no answer is “I don’t know but I ‘ll found out”.

2. Questions whose answer are controversial- guides are often ask question about politics, religion, local scandals. Guides should  avoid topics about politics and religion.

The suitable responses to controversial questions include: “That’s being debated here. Some feel…. And others believe” another tactic tactic is to return the question “what do you think”?

3. Question that are too personal. Very personal questions that no one should be asking and no obliged to answer. One solution to personal question is to respond w/ depersonalized answer. Example, question regarding salary and working condition.” the salary for guides in the phil. Is from x to y while in big cities w/ high demand or high cost of living, the scale is on the higher end.

4. Question that shed an unfavourable light on the guide or some aspects of the region – guides are not frequently given due credit for their commitments to their role of PRR for their regions. Local governments and businesses would be please to see the extend w/c many guides depend their region and attempt to present it in the most favourable way possible