About Lesson
- Greet the tour participants, introduce yourself (and the driver), and get to know the members of the group. Provide an overview of the tour schedule and what to expect during the tour. Provide general information about the country and/or city as well.
- Upon arriving at the tourist attraction, describe the attraction and its relevance, what to see or do there, how long the group will stay there, and the time everybody is expected to be back at a specific meeting point. Do this for all other attractions.
- Give the tour participants a chance to ask questions before setting them free. Allow for question and answer during the tour. Encourage the tour participants to voice out their reactions after the tour. Do not argue with the participants, instead, try to address their concerns. When receiving a question or remark, confirm it first by paraphrasing before responding, and then ask again if the concern is properly addressed. Do a recap after delivering the body of the commentary and calling for reactions. A recap is a brief summary of what has been discussed.
- Make sure that the tour participants take care of themselves and their belongings and respect each other’s time and space. Always remind them to be on time and protect themselves from various elements in the environment.
- End the tour by thanking the tour participants for joining the tour. Whenever possible, ask them to join the tour again or other tours that the company offers. Some companies request guest to fill out a feedback sheet at this point, while others provide simple tokens of gratitude like local items off group photos.